Effective Date: 14 September 2025

Welcome to MINDPAUSE. These Terms & Conditions (“Terms”) govern your access to and use of our website, platform, and services. By accessing or using MINDPAUSE, you agree to these Terms in full. If you do not agree, please discontinue use of our services. MINDPAUSE is a platform created to provide women in perimenopause and menopause with access to mental health support, therapy, coaching, education, and lifestyle tools. We are not a healthcare provider. Instead, we connect users with independent therapists, coaches, and resources.

Our services include digital resources, coaching sessions, educational materials, and introductions to independent third-party therapists and professionals. While we carefully vet professionals available through our platform, MINDPAUSE does not employ, control, or assume responsibility for the advice, services, or outcomes provided by any independent professional. Any therapeutic or coaching relationship is solely between you and the professional. Our platform is intended to support mental wellness during perimenopause and menopause, but it is not a substitute for medical advice, diagnosis, or treatment. You should always seek the advice of your doctor or qualified healthcare provider regarding medical conditions or emergencies.

You must be at least 18 years of age to use our services. By accessing MINDPAUSE, you confirm that you meet this requirement. When using the platform, you agree to provide accurate and truthful information, to use the services only for personal and non-commercial purposes, to refrain from misusing or disrupting the platform, and to acknowledge that any therapeutic or coaching sessions are undertaken at your own risk.

Certain services may require payment. These fees will be clearly displayed at the point of purchase. Payments are processed securely by third-party providers, and by providing your payment information, you authorize MINDPAUSE to charge the applicable fees. Subscription services are billed in advance and renew automatically unless you cancel in accordance with the terms provided at purchase.

The services of MINDPAUSE are provided on an “as is” and “as available” basis. While we strive for accuracy, we make no representations or warranties regarding the reliability, suitability, or availability of the services, information, or professionals accessed through our platform. MINDPAUSE is not responsible for the quality, accuracy, or effectiveness of therapy, coaching, or advice provided by independent professionals, nor are we liable for any medical, psychological, or lifestyle outcomes arising from the use of the platform. We are also not responsible for interruptions, delays, or errors in the website or services. To the
fullest extent permitted by law, MINDPAUSE disclaims all liability for any damages, injuries, or losses, whether direct, indirect, incidental, or consequential, which arise out of or relate to the use of our services.

By using our services, you agree that the total liability of MINDPAUSE to you for any claims, damages, or losses shall not exceed the total amount you paid for services in the 12 months preceding the claim. You further agree to indemnify and hold harmless MINDPAUSE, its directors, employees, and partners from any claims, liabilities, damages, or expenses, including legal fees, arising from your use of the platform, your breach of these Terms, or your reliance on third-party professionals.

All content on the MINDPAUSE website, including text, graphics, logos, images, videos, and educational materials, is the property of MINDPAUSE or its licensors and is protected under copyright and intellectual property laws. You may not reproduce, distribute, or exploit this content without our prior written consent.

Our website may include links to third-party websites or services. MINDPAUSE is not responsible for the content, policies, or practices of these third parties, and accessing them is at your own risk.

Your use of MINDPAUSE is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the practices described in that policy.

We reserve the right to suspend or terminate your account and access to services at our discretion if you breach these Terms, misuse the platform, or engage in unlawful activity. These Terms are governed by the laws of the United Kingdom. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

We may update these Terms from time to time, and any changes will take effect immediately upon posting on our website. Your continued use of MINDPAUSE after changes are posted constitutes your acceptance of the updated Terms.

If you have any questions or concerns about these Terms & Conditions, you may contact us at menopause@mindpauseuk.com.